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Ask HN: How do you motivate your humans to stop AI-washing their emails?

causal | 2026-02-17 17:09 UTC | source
21 points | 29 comments | original link
I see it more and more in email, Slack, text, etc: People too scared to share their own thoughts so they AI-wash it and send an exhausting page of "It's not X, it's Y!" slop instead.

I'm not the CEO, I can't order people to stop. The CEO does it too.

I try talking to people directly, but people get defensive and there's always the chance they didn't use AI. I need indirect means of socializing change.

Looking for anything I can use to socialize against AI-washing: Articles, memes, policies that other companies have successfully used- whatever.

Comments

jjgreen | 2026-02-17 17:14 UTC
A noble but essentially Sisyphean goal, you might as well try to get people to stop playing with their phones.
causal | 2026-02-17 17:30 UTC
Fair but I have seen workplaces keep phone use largely curtailed. Surely it's not so impossible with AI...right? Right...? :/
al_borland | 2026-02-17 21:56 UTC
How have you seen workplaces keep phone use curtailed? I spent a month visiting an office we had in India. Phones were not allowed in the work area. There were lockers outside where people were supposed to lock up their phones before going through the gates to get into the work area. I locked up my phone at the start, but then realized almost everyone still had their phones, they were just sly about using them. By the end of the trip I stopped using the locker.
alexdobrenko | 2026-02-17 17:38 UTC
is this written by AI
causal | 2026-02-17 18:33 UTC
No sir
theorchid | 2026-02-17 17:46 UTC
I tried to write my first blog posts using AI. I created dozens of restrictions and rules so that it would produce human-like text, which I then edited. The text contained only my thoughts, but the AI formatted them. However, no matter how much I tried to prohibit constructions such as "It's not X, it's Y!", it still added them. I had to revise 10 drafts before I had the final version. When I stopped using AI for my texts, my productivity increased, and I can now complete an essay in 1-2 drafts, which is 5 times faster than when using AI.

This is strikingly different from development. In development, AI increases my productivity fivefold, but in texts, it slows me down.

I thought, maybe the problem is simply that I don't know how to write texts, but I do know how to develop? But the thing is, AI development uses standard code, with recognized patterns, techniques, and architecture. It does what (almost) the best programmer in their field would do. And its code can be checked with linters and tests. It's verifiable work.

But AI is not yet capable of writing text the way a living person does. Because text cannot be verified.

causal | 2026-02-17 18:39 UTC
Verifiability is part of it, but I think the "semantic ablation" article on the front page really captures my problem with AI-washed writing: https://www.theregister.com/2026/02/16/semantic_ablation_ai_...

I think any use of AI "unrolls" the prompt into a longer but thinner form. This is true of code too I think, but it's still useful because so much of coding is boilerplate and methods that have been written a thousand times before. Great, give me the standard implementation, who cares.

But if you're doing hard algorithmic work and really trying to do novel "computer science", I suspect semantic ablation would take an unacceptable toll.

svilen_dobrev | 2026-02-17 18:30 UTC
the important word is "scared".

if the incentive / whiff / hint from-the-top is "those not using AI are out"... there's no stopping that..

causal | 2026-02-17 18:42 UTC
Agreed... I'm not at the top.
al_borland | 2026-02-17 21:53 UTC
That's not what was implied by that comment, at least the way I read it. You mention the CEO did the same thing. If the CEO is pushing AI and the employees feel like their job is at risk if they resist change, then they are going to use AI as a means of self-preservation.
butlike | 2026-02-17 18:31 UTC
The last thing I want to do is have my emails glossed over with AI to make my boss think I'm MORE replaceable haha
11101010010001 | 2026-02-17 18:31 UTC
You answered your own question. People are 'too scared' to share their thoughts so they share AIs instead. I suspect if you scared people about the use of AI, there may be an increase in usage.
causal | 2026-02-17 18:41 UTC
Did you mean decrease in your last sentence? Or do you simply mean any solution will make the problem worse?
11101010010001 | 2026-02-17 21:23 UTC
Any solution that isn't based on first principles will make the problem worst. And even then, the first principles might show that you can't fix it. But at least you will know.
mixmastamyk | 2026-02-17 18:32 UTC
Block *.ai at the router, and all major sites. Someone has probably made a comprehensive blocklist by now.
causal | 2026-02-17 18:40 UTC
I mean most of us certainly don't have that kind of authority, and that's not really going to stop AI use when it comes embedded in every service these days.
mixmastamyk | 2026-02-17 20:16 UTC
IMHO, what you are asking for is not feasible, so I gave one of the very few possible technical avenues. If you don't like it there's not much to be done. What's left? Perhaps convincing the boss that using LLMs for correspondence is a bad idea.
Lionga | 2026-02-17 18:40 UTC
You’re describing a real coordination problem: over-polished, abstraction-heavy “AI voice” increases cognitive load and reduces signal. Since you don’t have positional authority—and leadership models the behavior—you need norm-shaping, not enforcement. Here are practical levers that work without calling anyone out:

1. Introduce a “Clarity Standard” (Not an Anti-AI Rule) Don’t frame it as anti-AI. Frame it as decision hygiene. Propose lightweight norms in a team doc or retro:

TL;DR (≤3 lines) required

One clear recommendation

Max 5 bullets

State assumptions explicitly

If AI-assisted, edit to your voice

This shifts evaluation from how it was written to how usable it is. Typical next step: Draft a 1-page “Decision Writing Guidelines” and float it as “Can we try this for a sprint?”

2. Seed a Meme That Rewards Brevity Social proof beats argument. Examples you can casually share in Slack:

“If it can’t fit in a screenshot, it’s not a Slack message.”

“Clarity > Fluency.”

“Strong opinions, lightly held. Weak opinions, heavily padded.”

Side-by-side: AI paragraph → Edited human version (cut by 60%)

You’re normalizing editing down, not calling out AI. Typical next step: Post a before/after edit of your own message and say: “Cut this from 300 → 90 words. Feels better.”

3. Cite Credible Writing Culture References Frame it as aligning with high-signal orgs:

High Output Management – Emphasizes crisp managerial communication.

The Pyramid Principle – Lead with the answer.

Amazon – Narrative memos, but tightly structured and decision-oriented.

Stripe – Known for clear internal writing culture.

Shopify – Publicly discussed AI use, but with expectations of accountability and ownership.

You’re not arguing against AI; you’re arguing for ownership and clarity. Typical next step: Share one short excerpt on “lead with the answer” and say: “Can we adopt this?”

4. Shift the Evaluation Criteria in Meetings When someone posts AI-washed text, respond with:

“What’s your recommendation?”

“If you had to bet your reputation, which option?”

“What decision are we making?”

This conditions brevity and personal ownership. Typical next step: Start consistently asking “What do you recommend?” in threads.

5. Propose an “AI Transparency Norm” (Soft) Not mandatory—just a norm:

“If you used AI, cool. But please edit for voice and add your take.”

This reframes AI as a drafting tool, not an authority. Typical next step: Add a line in your team doc: “AI is fine for drafting; final output should reflect your judgment.”

6. Run a Micro-Experiment Offer:

“For one sprint, can we try 5-bullet max updates?”

If productivity improves, the behavior self-reinforces.

Strategic Reality If the CEO models AI-washing, direct confrontation won’t work. Culture shifts via:

Incentives (brevity rewarded)

Norms (recommendations expected)

Modeling (you demonstrate signal-dense writing)

You don’t fight AI. You make verbosity socially expensive.

If helpful, I can draft:

A 1-page clarity guideline

A Slack post to introduce it

A short internal “writing quality” rubric

A meme template you can reuse

Which lever feels safest in your org right now?

causal | 2026-02-17 18:42 UTC
Very funny
impendia | 2026-02-17 18:44 UTC
If people are scared to share their thoughts, then that seems like the problem.

Also, how much of this communication is actually necessary? If someone doesn't care about an issue enough to write their own email, then why are they sending an email about it in the first place?

kylehotchkiss | 2026-02-17 18:59 UTC
With slack and text, "Edit Message" exists. People need to get over their fear.

Email being a send once, what you said persists forever, is a little scarier. It'd be nice to have a messaging protocol used at work where a typo or wrong URL pasted isn't so consequential. I've been at this for 14 years now, and I still re-read emails I send to clients 10+ times to make sure I am not making even the most minor of mistakes.